Map overview
Find a device on the map, and check its position and recency.
GPSPOSITIONS HELP
How can we help?
Search for a feature, or choose from the topics below.
Enter a topic. Use the down arrow to move to the results, and the Escape key to close the list.
Choose a task
For each topic, you will find a short description and desktop and phone videos.
Devices and groups
Rename devices, organise them into groups, and set their order.
Charts
Review speed and other measurement data for the selected period.
Saved places
Save, edit and display points and areas on the map.
Alerts
Set alert conditions, recipients and notification channels.
Commands
Sending supported device commands and checking the feedback.
Trip report
Creating, downloading and regularly emailing reports.
Event log
Filtering events, viewing their details and acknowledging alerts.
Shared devices
Set up access, expiry and permissions, and switch between profiles.
FREQUENTLY ASKED QUESTIONS
If you get stuck
Where can I find the usual menu items?
On a computer, they are in the menu on the left; on a phone, in the bottom menu bar and under More. You can access your own account and profile switching from the profile button in the top right.
Why can I not see a device or function?
Check which profile is selected and whether search or filtering is active. Available devices and actions are also determined by the licence and permissions; a shared access may expire or be withdrawn.
Why am I not receiving a push notification on my phone?
Check your internet connection and the app notification permission in your phone settings. In the GPSPositions interface, the required alert and the push channel must also be enabled. Focus mode or Do Not Disturb on the phone may silence the notification.
How can I restart the demonstration?
Open Help in the GPSPositions interface and select the demonstration you want. A guide that was previously closed or switched off can also be restarted.
Do you need further help?
Please tell us which task you got stuck on, and whether you are using the system on a phone or a computer.